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Yearly Feedback Report
Based on Financial Services Authority (OJK) Regulation No. 18 /POJK.07/2018 & SE OJK No. 17 /SEOJK.07/2018 Concerning Consumer Complaint Services in the Financial Services Sector, PT. Mekar Investama Teknologi has handled consumer complaints, here’s the report:
Handling Period:
| No. | Types of Financial Transactions | Completed | In Progress | Not Completed | Total Complaints | |||
|---|---|---|---|---|---|---|---|---|
| Total | Percentage | Total | Percentage | Total | Percentage | |||
| 1 | Information Technology Based Joint Funding Services | 5,886 | 100% | 0 | 0% | 0 | 0% | 5,886 |
| Total | 5,886 | 100% | 0 | 0% | 0 | 0% | 5,886 | |